Can't access Freeserve mail in Outlook Express

  Andrew 17:22 29 Aug 05

My colleague has an old account with an suffix. He can access webmail via Wanadoo but no luck in Outlook. Can't find original pop/smtp settings but have tried pop/ as well as pop/ - neither get past 'authorizing'. No obvious advice on Wanadoo site apart from a confusing comment about not including @fs!! Any advice appreciated.(Using Toucansurf Broadband).

  PC Bilbo 17:39 29 Aug 05

Make sure the Account Settings in Outlook Express are correct. Access these by clicking on Tools > Accounts and have a look at this link for guidance.

click here

Also be aware for a lot of free e-mail accounts they become suspended if not used for a specific period and you have to reactivate the account by contacting the ISP.

  Dennis1 20:37 29 Aug 05

I think fsmail is webmail and can't be accessed by Oe.

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