can`t access folder

  rgtyfhr 08:40 17 Dec 10
Locked

Usually when I download an update I put it into a
folder called downloads an fom there I can click on it it will then appear in another pane where I choose look at the readme or activate however recently this final pane appears at the bottom of the desktop with only the top third visible and when i click on the file to activate etc all i get is a ping that`s all advice please

  gengiscant 10:45 17 Dec 10

'when I download an update' not sure what you mean by that, an update to what?
So a few more details please.

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