Canon printer problems

  axew01 04 Jun 11
Locked

Hi all

Here is the puzzle...

My Canon PIXMA iP3300 printer is attached to my desktop and has been printing fine for the 'majority' of the past year. However, during that time, occasionally the printer has not responded to the computer. That is also the situation at the moment.

So, my diagnosis thus far...I have printed successfully from my laptop using the same USB cable. I have attempted to print using "known working" USB ports on the desktop but to no avail. I have turned everything on and off lots of times and the printer is selected online in the preferences.

What is occurring?

Cheers

John Ryder

  ICF 04 Jun 11

Have you looked on canon's website for an updates driver?

  ICF 04 Jun 11

updates = updated

  axew01 05 Jun 11

Thanks for the response. Why would I need an updated driver? Is it because Windows is being constantly updated and so its interface with the printer needs tweaking? Additionally, I tried re-installing the old driver from the disk and the printer was detected for a second or 2 before the the issue returned!

Cheers

JR

  chub_tor 05 Jun 11
  northumbria61 05 Jun 11

If you need a new driver get it from here link text

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