Canon Printer problem

  cruiser2 12:29 01 Aug 11
Locked

I have a Canon MX320 Ptinter/Copier/Scan/Fax. When I now try to print an eamil message, I am getting a window which shows Libriaries and Documents. In the small bar at the bottom, the file is shown as *.xps. When I close this window, I get another window saying there is an unknown error. I have uninstalled and reinstalled the printer programmes without curing the fault. Any advice much appreciated.

  mimosa418 12:37 01 Aug 11

Sounds as if your default printer is set to M'soft Document Printer

  cruiser2 14:21 01 Aug 11

Mimosa418 You were correct. Have reset it so that my printer-MX320 is now the default one. Will remember this for next time I have a problem. Thank you for your prompt reply

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