canon i865 will not print text

  DIDO 21:01 09 May 06
Locked

My i865 will not print text- I have changed the cartridges and the print head with the same result - blank pages Photo prints , colour images are ok so Im assuming the trouble is with the pigment black supply

  ade.h 21:04 09 May 06

Have you removed and reinstalled the driver?

  DIDO 00:06 10 May 06

yes - driver re-installed twice with no luck - sorry should have mentioned before

  keef66 12:42 10 May 06

our canon pixma ip3000 stopped printing black, fortunately within warranty, and Canon supplied a new print head which fixed it. Also had trouble with a batch of Choice magenta cartridges which were flooding the print head and causing other colours to disappear. Also replaced promptly and without question. Now all's well.

  standby 19:24 10 May 06

I you are running Canon Easy-WebPrint and have installed an Update for Internet Explorer for Windows XP (KB912812) recently, a script error may occur when you use Print or Preview.

Visit Canon web page :-
click here... and download the updated Canon Easy-WebPrint version 2.6.3 to solve the problem.

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