Canon CanoScan Lide210 fails to see image

  bpzoom 20:58 PM 04 Jan 13
Locked

My 2 year old scanner suddenly ceased to see the document for scanning. There is no light when it passes across the document. It produces an A4 black image. Could it be the lamp has failed and if so is it possible to replace it?

  SillBill 21:07 PM 04 Jan 13
  bpzoom 22:59 PM 04 Jan 13

Yes! Thank you. It now only scans at 400dpi but that will do. No idea why this should suddenly come about after 2 years of problem free scanning.

  bpzoom 20:38 PM 06 Jan 13

It will not scan at all now, just provides a black image. I uninstalled and reinstalled to no effect.

  SillBill 21:08 PM 06 Jan 13

You will probably have to ask this lot! > http://www.canon.co.uk/Support/

Advertisement

This thread is now locked and can not be replied to.

How to get Windows 10 now: how to download and install Windows 10 even if GWX.exe is missing

1995-2015: How technology has changed the world in 20 years

Nokia rolls out spherical camera for virtual reality apps

New Apple TV 2015 release date rumours: Apple TV 'launching in September' plus patent filed for…