Cannot renew IP address

  snowy30 17:33 23 Feb 06
Locked

Hi all

A mate of mine has reformatted her computer using windows 2000. Now she has trouble connecting to the internet and has a message saying cannot renew the IP address for network adapter DHCP.

Any ideas to solve this anyone?

Cheers

  PC Bilbo 17:50 23 Feb 06

Has she reinstalled the the mobo drivers including LAN drivers if using an ethernet connection?

If using ADSL or dial up modem have these been properly installed with appropriate drivers?

  snowy30 17:56 23 Feb 06

She uses cable modem from ntl for connecting to the net

  PC Bilbo 18:36 23 Feb 06

Snowy 30

In that case, assuming all mobo drivers installed, has she tried switching off computer, disconnecting power to the modem for say 20 seconds and then switching every thing back on?

Also should check internet explorer settings are correctly configured.In IE under TOOLS>INTERNET OPTIONS>CONNECTIONS make sure "never dial a connection" is ticked and under LAN Settings "Automatically detect settings" is ticked.

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