Cannot remove these files. Do you know how?

  kendon287 17:11 24 Aug 04
Locked

Hi All,

I really hope someone can help me. I bought a laptop (got fed up of using Macs and not being able to buy software) on Friday, and today I tried install some software on it (Steinberg Clean - for recording vinyl into the computer and cleaning it). It started to install, then stopped for no reason. It said "not responding". Why would this happen? So we tried again. Now we have 2 lots of files that cannot be deleted, uninstalled or moved to recycle bin, and when you try to delete them the computer crashes and won't shut down. I have had to switch it off by the button a load of times now (does this hurt it btw?).

Also, do you know how to turn off Norman AV? We don't use the laptop for internet stuff so don't need it.

Any ideas?

This thread is now locked and can not be replied to.

What is Amazon Go and will it come to the UK? The store without checkouts or queues

1995-2015: How technology has changed the world in 20 years

Hands-on with the Star Wars fighting drones you can fly yourself

15 macOS Sierra tips | How to use macOS Sierra: Secret tricks and best new features in Apple's new…