Cannot Remove Printer

  paul_stretton 12:14 24 May 09
Locked

I cannot remove my Printer to reinstall because of 2 instances of the same printer being installed.

I go into my Printers Utility in Control Panel and I see one Instance trying to delete a document. The other instance is the same printer with one document in its spooler

I have tried to remove using the Run as Admin utitily.

I am using Vista and the Printer is a Lexmark 3600-4600

  mgmcc 13:35 24 May 09

Something to try:

Download and install the "Windows Installer Clean Up Utility" from Microsoft's website. click here Run it to see if it lists the installation of your Lexmark printer and, if so, use it to remove the registry entries for the program. Then manually delete the printer's software from C:\Program Files.

You should then be able to reinstall the printer.

  paul_stretton 14:07 24 May 09

Got this error when trying to install

startmsi.vbs
Line17
Char1
Permission Denied
VBSript runtime error

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