Cannot receive emails

  ronroam 10:33 15 Jul 08
Locked

I am running XP using Outlook and cannot receive emails although I can send them succesfully. I have just added AVG 8 (free version) and my emails have stopped at the same time so I will try now to uninstall and see if this cures but any other ideas? Thanks...

  birdface 10:36 15 Jul 08

Maybe try and stop the AVG mail scanner and see if that helps.Just go into Components.Email scanner and untick scan incoming messages.This may work until you can sort it out properly.

  Graham. 10:37 15 Jul 08

No need to uninstall, try turning off email scanning first.

  ronroam 10:57 15 Jul 08

I've tried unticking all the email scan boxes but it will not activate changes.

  ronroam 11:08 15 Jul 08

Strangely, emails now coming through now after 2 days without one. AVG scanner still activated (will not respond to unticking boxes) so wonder if provider server problems. Thanks, buteman and Graham.

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