cannot play games

  alanstav1970 22:11 18 Jul 11

i used to be able to play any game disc/download but now i cant play anything,even games i have played before! recently downloaded game from gamesplanet(done so before n.p)after installation,screen goes black "unknown format"appears,thats it!!!!but can hear the audio for said game? if i put a disc in it doesn`t auto start,(used to)! but can still hear audio but still goes black "unknown format"appears. my pc -Packard Bell X8620 Quad Core gaming PC. any help much appreciated.alan

  wee eddie 23:13 18 Jul 11

Restore to a point before you downloaded the Game, and then forget it.

  alanstav1970 08:50 20 Jul 11

tried restoring .nothing?

  gengiscant 10:06 20 Jul 11

It is obviously a graphics problem. What operating system are you using?

Can you use this to find your PC then post a link back here so I can look at the specs?

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