Cannot locate CD/DVD Drive

  Toria 20:58 PM 24 Aug 11

Good Evening, I was having problems with my outlook, when I clicked on a link from an e-mail it would not open, so I tried doing a repair on Microsoft Office but it would not install, so I uninstalled it but now cannot reinstall as the CD Drive does not come up - can you help please?

  northumbria61 21:52 PM 24 Aug 11

Go to start search and type devmgmt.msc - device manager will open what do you see against your cd rom\ dvd drive?

  northumbria61 21:57 PM 24 Aug 11

Operating System please ?

  northumbria61 22:29 PM 24 Aug 11

You have ticked as resolved - would you like to share with us how you did it for the benefit of others ?


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