cannot install scanner.....help

  pcgal 19:59 30 Nov 03
Locked

Hi,
HP scanner scanjet4300c.....Windows xp is telling me no hardware detected but the scanner is appearing when plugged into the USB interface.
When installing the software the following message appears.....
UNABLE TO CONTINUE SETUP FILE hpgddt.dll IS MISSING.......anybody out there ????????

  VoG II 20:04 30 Nov 03

Did you install the software first, before plugging the scanner into a USB port?

  JIM 20:19 30 Nov 03

Following on from VoG you do have the Win xp software/drivers for scanjet4300c plus USB updates?


click here

  JIM 20:29 30 Nov 03

For a recap on installation with XP.

click here

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