cannot install aol broadband/netgear router

  sha33er 00:35 23 Jan 07

Hi, I'd be grateful for any help. I have been with AOL for years and recently discovered Broadband was in the area. I applied for Broadband with AOL and have been sent router etc. I have spent the last 2 days on the phone to AOL as I cant install the router. I get to stage 4 of the installation and it tells me my login details are not correct (they are as they work fine with dialup) AOL checked all settings and checked with BT and evrything seems okay on that side. The error message I get when I try to test the settings at the netgear site are " a DNS cannot be obtained from this IP address" can anyone help? As far as I know all settings on my PC are fine thanks Shazzer

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