cannot get wi fi

  harribo90 05:20 01 Jan 08
Locked

hi i have a brand new acer aspire 5920 gemstone laptop and i am with aol they sent me a wireless router the thomson speed touch 585v6 i have tried everything to get it to work wirelessly but the WLAN light wil not light up on the router and i have tried doing it with the disk and then internet help but nothing seems to work can any one help ringing aol for help is my last resort thanx

  ambra4 05:40 01 Jan 08

Is the wireless the only thing not working and can you access the internet with the router hard wire to the laptop

Or router not working at all and you cannot access the internet

  harribo90 05:44 01 Jan 08

yea its the only thing that doesnt work and im using the router now using a eathernet cable

  ambra4 05:51 01 Jan 08

Ok what is the setting you have in the wireless section on the router

  harribo90 05:52 01 Jan 08

ive reset it bk to default

  ambra4 05:58 01 Jan 08

Ok Set the SSID to your network name "453harribo90"

To personalise the wireless security settings on your SpeedTouch™:
1 Go to the SpeedTouch™ Web pages.
2 In the menu, select Home Network.
3 Click your WLAN.
4 In the upper right corner, click Configure.
5 On the Wireless Access Point page, you can modify the Security settings.

  ambra4 06:01 01 Jan 08

Make sure that broadcast network name is tick
and Wpa-psk is selected

  ambra4 06:03 01 Jan 08

On the Wireless Access Point page, you have the following options for the ACL:
New stations are
?? Allowed (automatically): All new stations can access the SpeedTouch™.

  ambra4 06:04 01 Jan 08

The default WPA-Personal pass phrase is printed on the identification
label located at the bottom of the SpeedTouch™ and is unique for each device.

The WPA-Personal pass phrase must consist of 8 to 63 ASCII characters or 8 to 64 HEX digits.

  ambra4 06:12 01 Jan 08

Save on a flash drive as the same SSID name and Channel # and Security Code must be used on All wireless device when setting then up to access your wireless system

Make sure you use the same encryption or security level on the client as on your SpeedTouch™.

If for instance WPA-PSK is enabled on the SpeedTouch™, you must also configure the wireless client to use WPAPSK and configure the same WPA-PSK pass phrase

Go to laptop and connect to the SSID that you name the security request box will pop up you enter the same code as in the router just copy and paste from the flash drive

  ambra4 06:14 01 Jan 08

Save setting in router firsr ans then try to connect via the laptop

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