cannot get safe mode with concerns to mbs bill

  dragonrider1 22:22 13 Jul 07

can not get safe mode

I have followed fhiufhyrefyer's info and think i found the files but they are called axaccessctrl.ocx
But when i press F8 to reboot i don't get a safe mode option just a list like harddrive,cd/dvd drive,usb somthing?,or floppy how do i get safe mode please help i was thinking about doing a reinstall with my master recovery disc will that get rid of it to? thanks to any one who can help

  Mac70 22:24 13 Jul 07

Not all pc's are F8. What is the make and model of yours?

  dragonrider1 22:29 13 Jul 07

i have a packard bell imedia 1517 windows xp service pack 2 and when i start up it does say press F8 to enter boot mode

  gudgulf 22:34 13 Jul 07

Try F5 to get the Safe Mode menu.

  rdave13 22:54 13 Jul 07

Depending on the motherboard could be shift and F10 together. F8 on boot up gives me a temporary boot up menu for hdd or cd or floppy. Look closely on boot up what's loading and options given.

  dragonrider1 00:56 14 Jul 07

using F5 i was able to reboot in safe mode and i deleted the files and have been online 22 mins and have not got the mbs popup bill so all is well at the moment. will have to see if it stays that way lets hope.Will mbs try to get in touch with me still saying i owe them money?

  Mac70 09:45 14 Jul 07

No. They wont actually know who you are, unless you told them.

  dragonrider1 11:46 14 Jul 07

they have my email address that is all

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