Cannot download/open Yahoo mail Attacments

  Legslip 08 Jul 12
Locked
Answered

Pal logs onto Yahoo Mail but cannot download any attachments. Found the problem which was an AVG add-on (ScriptHelper Api Class). Have disabled this but is it completely removable? Also, is it necessary?

Just want to stop him enabling the Add On in future.

  northumbria61 09 Jul 12

You may find that script-helper is part of the new AVG Security Toolbar released in the lastest AVG 2012. You can uninstall the toolbar if you wish.

  northumbria61 09 Jul 12
Answer

Details here if you choose this route enter link description here

  Legslip 09 Jul 12

Thanks Northumbia61. Perfect solution. Don't know why it caused a problem though, but it did!

  northumbria61 09 Jul 12

I believe it is something that AVG are aware of but haven't got around to finding a fix for it yet.

  Legslip 09 Jul 12

tHANKS nORTHUMBRIA61. Hope the rain has stopped up there (if that is where you are)!

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