Cannot download/open Yahoo mail Attacments

  Legslip 19:25 08 Jul 12
Locked
Answered

Pal logs onto Yahoo Mail but cannot download any attachments. Found the problem which was an AVG add-on (ScriptHelper Api Class). Have disabled this but is it completely removable? Also, is it necessary?

Just want to stop him enabling the Add On in future.

  northumbria61 11:53 09 Jul 12

You may find that script-helper is part of the new AVG Security Toolbar released in the lastest AVG 2012. You can uninstall the toolbar if you wish.

  northumbria61 11:54 09 Jul 12
Answer

Details here if you choose this route enter link description here

  Legslip 14:57 09 Jul 12

Thanks Northumbia61. Perfect solution. Don't know why it caused a problem though, but it did!

  northumbria61 15:20 09 Jul 12

I believe it is something that AVG are aware of but haven't got around to finding a fix for it yet.

  Legslip 15:47 09 Jul 12

tHANKS nORTHUMBRIA61. Hope the rain has stopped up there (if that is where you are)!

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