Cannot download from the internet

  rchick 20:08 02 May 04

I have just repaired a computer for a friend who did not have any virus scanning software installed. He had picked up a Netsky virus. After installing McAfee virus scan I have managed to get the machine running again except that Outlook Express and Inetrnet Excplorer will no download any information (404 error. =The modem connects OK to both ISP's that I have tried and then the computer just sits there doing nothing when I try to use OE or IE. I beleive that the owner had also tried without success to down load in his words "some file sharing software" Any advise would be appreciated.

  Dan the Confused 20:32 02 May 04

Try click here to download and run LSPFIX (worth reading the readme first though).

No idea if it'll work but you can but try!

  rchick 20:59 02 May 04

To Dan the Confused although I have given the computer back to my friend still with the fault but reading the information you have directed me towards it would appear to be what I require to fix the machine. From what I remember and common name are files that apppear on the machine. Thanks for you prompt response I will have get the machine back and try to fix it.

  Dan the Confused 21:47 02 May 04

If these nasties are on the machine then definately download Ad-Aware from click here and Spybot S&D from click here

Update them and run them

Tell your friend not to touch p2p (file sharing) with a bargepole as it is more trouble than it's worth (in my opinion, anyway).

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