Cannot connect phone to pc

  EFC1878 19:15 29 Jun 08
Locked

My daughter has just bought a Samsung G600 and we have tried tio connec tit to the pc. Unfortunatley each time we do we get an error message stating that samsung usb modem has not been installed correctly. Had anybody else had a similar problem and/or any advice?

  Technotiger 19:36 29 Jun 08

How are you trying to connect to the PC? As far as I know that particular model only has Bluetooth for PC connection. I think you need to enable Bluetooth on both the PC and the Phone.

If I am wrong I am sure someone will soon come here and say so.

  Technotiger 19:44 29 Jun 08

Correcting myself here - further searching reveals USB for connection to PC. If you install the Phone Software on the PC and then use the USB cable, you should then have your connection, regardless of the error message.

If you have already installed the software and are still getting an error message, then I would advise un-installing it and re-installing it again.

  EFC1878 20:41 29 Jun 08

I have uninstalled and then reinstalled but with no joy. The message still comes. Also no external drive is shown in windows explorer. Frustrating

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