Cannot connect to C&W router via Ethernet

  Milukaz 12:23 08 Aug 07
Locked

I am trying to set up a Cable and Wireless 108Mbps ADSL wireless router on my friend's PC running XP Home.

I have pluged the router into the PC via ethernet, connected the power adapter and plugged the router into the phone line via a microfilter.

To install or configure the router you need to put its ip address into IE to view the configuration console, however when i put click here into IE i get 'page cannot be displayed'.

I have made sure that LAN is enabled and i have pinged the router and got a response (i have also made sure that the IP and DNS server are set to assign automatically, and they did so via dhcp), it is just the bit in IE that is not working. I tried taking down the firewall completely but this has not helped. The instructions are very basic/limited and i cannot find any tech support for cable and wireless equipment other than a premium rate phone line. Any suggestions would be greatly appreciated.

Rgds,

Mil

  mgmcc 13:42 08 Aug 07

Has the network adapter actually got an IP address in the *SAME* Subnet (IP address range) as the router or does it have a "169.254" address?

If the latter, try allocating a fixed address in the correct Subnet to the adapter until the router has been configured.

  Milukaz 14:58 08 Aug 07

The IP of the Router defaulted to 192.168.0.1 and i got a ping response from this address.

The IP of the PC's network adapter was 192.168.0.2

I made sure of this as i have had similar problems before with my own PC. It seems that the actual ip addresses and connectivity are ok, it's a case of accessing the router through IE.

The model number of the router is HSADSLR15CW3

  ambra4 13:17 10 Aug 07

Try this

Web Browser Settings

Internet Explorer 4.0 or Higher

Start IE web browser. Select-Tools-Internet Options-Connection Tab

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Make sure there are no check marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”. Then click “OK” again in the “Internet Options” page.


Network Adapter Setup on all Computer

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

Click “Start”, “Settings” Network Connection

Double-click on the “Network Connection

Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

Tick the box “Show Icon in Notification Area When Connected,

An Icon will appear in the task bar when you have finish the setup

Click “Internet Protocol (TCP/IP)” Click the “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Modem/Router


Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Flow Control-Change to Enabled if Disabled

Click-Power Management Tab

Untick if selected "Allow Computer to turn this device off to save power


Other Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

  Milukaz 13:58 15 Aug 07

I have tried all of this and it has not helped.

All status lights on the Routetr are green, but still no access to the router's console.

  tomevans00 16:40 13 Sep 07

i have a similar problem. i can access the config via firefox but can't through IE. also, i can't seem to connect to the internet through the router. i have the same model as Milukaz (HSADSLR15CW3)

  ambra4 15:47 17 Sep 07

Milukaz

HSADSLR15CW3 Problems

Check this site

click here

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