can you hear ?

  firebirdb 17:28 13 Aug 13

I have an Acer Aspire 5733 lap top,I cannot hear sound on youtube etc, the system is saying sound is turned on,in every drop down screen prompt, even start up sound is clear, and audible, but no sound with anything else, can you help ?

  Graphicool1 17:39 13 Aug 13

How long have you had it?

Did you buy it new or secondhand?

Has the sound only just stopped working?

Has it ever worked?

Is it still under warranty?

  Secret-Squirrel 18:01 13 Aug 13

"I cannot hear sound on youtube etc"

You need to check the Flash Player audio options too. At the bottom of the video window there's a little loudspeaker icon. If it's got an X next to it then it's muted (see here) so you need to click on it and drag the volume slider over to the right.

  firebirdb 09:30 14 Aug 13

yes bought it brand new, sound did work once, did check all sliders, sound works when first switching PC on ie the welcome trumpet sounds

  Woolwell 12:58 14 Aug 13

Windows 7?

Try right clicking on the sound icon in the system tray (bottom right) and select open volume mixer and check that nothing is muted.

  Graphicool1 13:29 14 Aug 13

What Operating System (OS) are you running?

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