Can send email, cannot receive email? Why I wonder

  edennorman 09:22 31 Aug 07
Locked

Hello

Can someone suggest why I am able to send email but cannot receive email?

I have double checked the account settings in outlook express and everything is as it should be.

Thank you

Eden

  johnnyrocker 09:26 31 Aug 07

firewall config? incorrect incoming server, can you view your e mails on isp website?


johnny.

  Stuartli 09:34 31 Aug 07

From Accounts in OE>highlight your account or accounts in turn>Properties>Connection tab>Ensure that you are using your Default ISP for each account to Send/Receive mail.

This is based on the presumption that your configuration, as claimed, is correct.

However, it's still worth checking the POP, SMTP etc configuration details on your ISP's Help pages - sometimes you can't see the wood for the trees and even a small error can make all the difference.

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