Our latest version of EasyShare software should resolve this problem. Do the following to verify that you have the latest version of EasyShare software installed on the computer:
Start EasyShare software.
From the menu bar, select Help > About Kodak EasyShare software.
Check that you have one of the following versions of software installed on the computer:
Version 4.0 for a Windows operating system
Version 4.0 for a Macintosh operating system
If you do not have the correct version of software installed on the computer, visit the EasyShare software Web page and download the latest version of software. Follow the on-screen instructions.
NOTE: If you are using a high-speed Internet connection, the download will take approximately 5 minutes. However, if you are using a dial-up connection, the download will take approximately 50 minutes. As an installation alternative, consider purchasing our EasyShare software CD from the KODAK Online Store.