C42 plus driver problem

  Fullywired 11:53 08 May 04
Locked

hi guys
my friend has an epson C42 plus printer with USB connection running windows 98, i have tried continuously to install the drivers for the printer as her hard drive was recently formatted, when i try to innstall the printer i only have the option to install it on a parallell or com port! is it something im doing wrong or have i downloaded the wrong drivers from epson?

Regards
Fullywired

  Pearly Gates |X|X| 12:04 08 May 04

Hello - if you install the drivers first,then turn the printer on the printer should be detected and installed. If you chose the correct model when you downloaded, the drivers should be the right ones.

  SANTOS7 12:08 08 May 04

click here this may help

  SANTOS7 12:09 08 May 04

Question: How do I install the driver from the EPSON Stylus C42 CD-ROM in Windows?
Answer: Turn on your printer, then turn on your computer and wait until you see your desktop icons and the cursor is no longer an hourglass style. If you see a "New Hardware Wizard" screen, cancel it and continue with the following steps.

1. Insert your printer software CD-ROM in a CD-ROM or DVD drive.
If you're running Windows XP and see a screen asking 'What do you want Windows to do?', click 'Cancel'.
2. For Windows XP: Click 'Start' then click 'My Computer'.
For other Windows versions: double-click the 'My Computer' icon on your desktop.
3. Double-click the EPSON CD-ROM or DVD icon then double-click the EPSON icon to start the installer. (Don't select any other icon in the folder.)
4. Select 'English', then read the license agreement and click 'Agree'.
5. At the Main Menu, click 'Install Printer Driver'. Wait while files are copied to your computer. If you see a screen telling you to make sure the printer is connected and turned on, make sure it's connected and turned on. Wait for a minute for the screen to disappear.
6. When you see a message that setup is complete, click 'OK'.
7. When you see the Epson Registration screen, follow the on-screen instructions to register your printer with EPSON. At the last screen, click 'Done' or close your browser.
8. Click 'View Printer Manual', then click 'Install Printer Manual' on the next screen to copy the ES C42 Manual icon to your desktop. Click 'Install Adobe Reader' and follow the on-screen instructions if you don't have it on your computer.
9. When you're done, click 'Back' to return to the Main Menu, then exit to close it. Remove the CD-ROM.

  Totally-braindead 12:12 08 May 04

This is what you should have downloaded
click here

  Stuartli 13:26 08 May 04

Is it Windows98 or 98SE - USB support was not very good in Windows at first but was gradually improved.

Here's the relevant Microsoft information:

click here;en-us;258773

  Stuartli 13:29 08 May 04

You may have to copy and paste the missing part of the URL into your browser or go to the Knowledge Base and key in 258773 at click here in the relevant field.

  Fullywired 11:47 13 Jun 04

sorry i made a mistake it was the c40 plus but i have been told to see if i can enable usb printer in the bios, also i will get the correct drivers and try to sort it next time im there
thanks for all the help
regards
Fullywired

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