Buffalo router support diabolical

  Alan999 14:13 10 Apr 08

Buffalo, Buffalo, Buffalo BADDDDDDD.

I have been emailing Buffalo support in UK for the past 6 weeks. I have a problem that lots of others are experiencing, which is my router loses its settings. They are the most unco-operative, obstructive support centre I have ever experienced. They fail to read the description of the problem, they cannot supply a remedy. I have tried all the things they suggested. Instead of suggesting returning the unit, they have abandoned my case, and left me with a defective unit. They are allegedly almost worse than Belkin.

  dogbreath1 16:09 10 Apr 08

If you are sure that you have been wronged, refer the matter to the local authority Trading Standards section. I'd like to bet that that will make them a tad more receptive.

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