BT/Yahoo - no Internet Explorer

  both 08:10 10 Oct 08

Asked to look at a friend's laptop. It's set up for BT Home Hub, what was holding things up was IE7 update not installing. I've got it installed now, but can't open IE. Has it been disabled by the Yahoo browser?

  brundle 08:29 10 Oct 08

Go to start menu/run,type


press return.

Does it open Internet Explorer?

  both 10:38 10 Oct 08

I get 'Windows cannot find iexplore'.

  Graham. 10:40 10 Oct 08

Thanks both.

  Graham. 14:33 10 Oct 08

Any more suggestions, please? Still no Standby.

  Kalb 15:06 10 Oct 08

Both :
What firewall is installed ?.... try turning it off & then see if IE will open.
Does the bt yahoo home page open ? ...look at the title in the blue strip at the top of the page
Is it 'BT Yahoo : BT Yahoo Browser'
or is it 'Yahoo UK & Ireland : Microsoft Internet Explorer ?
If the latter IE is opening but you have Yahoo selected as the home page.
Which have you got ?

  wis 15:47 10 Oct 08

click ie7 icon, then tools,internet options
check home page click default

  wis 15:48 10 Oct 08

close browser, nent time you open it should be

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