BtYahoo Email Problem

  dogbreath1 22:33 26 Aug 10
Locked
  Sea Urchin 00:01 27 Aug 10

It would help if you could say exactly what is happening when you try to send/receive mail - do you for example get an error message?

  dogbreath1 17:32 27 Aug 10

Oops!

Unable to send or receive messages for the dogbreath (BTYahoo) account. The host 'mail.btinternet.com' could not be found. Please verify that you have entered the server name correctly.

Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11001

  dogbreath1 17:52 27 Aug 10

Also, can't access some btyahoo web pages Server not found).

click here

  dogbreath1 18:16 27 Aug 10

And, just to be comprehensive, non-access to both btyahoo mail and some btyahoo web pages is inconsistent....sometimes, it connects OK.

No problem with any other domain.

  Sea Urchin 22:38 27 Aug 10

These should be your settings in Windows Live Mail - notice in particular item 3 regarding authentication. In Properties tick the box at the bottom of the Servers tab

The POP3 server (incoming mail) is
mail.btinternet.com

The SMTP server (outgoing mail) is also mail.btinternet.com

Both need your BT Yahoo! email address and password; you will have to tell your e-mail program that the SMTP server requires authentication.

The SMTP server can use either port 25 or port 587.

  northumbria61 23:32 27 Aug 10

My settings for BT Yahoo are;-
SMTP - Port 25 (Out)
POP3 - Port 110 (In)
SMTP server requires authentication

  dogbreath1 00:08 28 Aug 10

Checked your settings against mine. Identical (port 25 for smtp).

The problem I'm having is intermittent. Connects OK one minute, 10 minutes later, error message?

  anchor 12:11 28 Aug 10

I don`t use Windows Mail,(I use Outlook).

No problems with the BT mail site though. Try accessing your BT account from here:

click here

  dogbreath1 12:33 28 Aug 10

I can access my BT mail through WLM at the moment. Strange thing is, on the intermittent occasions that I can't access it, the error is on two machines at the same time.

  Sea Urchin 13:59 28 Aug 10

If that's the case then I would suspect some intermittent problem at the BT end

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