BT Yahoo

I have forgot my BT Home Hub password and user name. I cant log in. Help!

  TonyV 14:43 10 Oct 09

Ring BT Customer support and hope they have something that will identify you so that they can resend your details.


  Technotiger 14:50 10 Oct 09

Do you mean the Key? This is shown on the back of the HomeHub.

  Technotiger 14:51 10 Oct 09

Otherwise - try Admin and Admin.

  Technotiger 14:53 10 Oct 09

Or have a look here click here

  Zeppelyn 15:13 10 Oct 09

You just need to do a hard reset of the hub by inserting a pin or cocktail stick into the hole on the rear of hub. This will reset to the one printed on the back.

Hi thanks for your respones! When I use Hub Manager or any BT app I'm asked for my user name. I know the user name and password. I got a message saying the the password has been changed to the Serial Numebr which I know because its on the back of the Hub but I dont know what the User Name has changed to. Is there any way to by pass this. I'm very experinced

  dfh 15:07 11 Oct 09

Is this link click here of any use?

  Technotiger 16:08 11 Oct 09

This thread is now locked and can not be replied to.

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