BT Super highway (Digital/ISDN) a connection ?

  Giggle n' Bits 12:06 01 Feb 04

My neighbour has that BT Super Highway - ISDN Digital internet connection equipment (big white box and connects to pc from the box via a USB Cable)

Problem/s: everytime going to connect is only will connect on the second attempt or other phones in the house won't work when he is online.

Also other friend on street had BT Broadband via a USB modem and has the identical problem that when connecting to go online it will only connect on the second attempt and never the first.

Is this a known common fault with BT internet/equipment or is it normal.

I have seen these poblems somewhere else online but with no fix as they were new postings and about 8 months ago.

just curoius if there is a fix and is it common for this to happen.

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