BT Openworld Broadband

  Coffe_King 19:04 27 Aug 03
Locked

I am using BT Openworld Home 500 Plug and Go. Recently (past few days) when I try to connect any of my PCs (All XP Professional) I get either a 721 (The Reomte Computer Did Not Respond) or a 716 (The Remote Computer Did Not Respond In A Timely Manner) error. Access is intermittent and I was wondering if anyone else was experiencing the same errors / knows a solution. I have been to the BT Openworld website but I cant see any information about broadband being down, its just about the Blaster virus. I have run a virus scan by the way with Norton AntiVirus 2003 with Virus definitions updated on sunday.

  mikef. 19:13 27 Aug 03

This is off the web site my account

Faults

Some customers maybe experiencing through-put problems which is affecting multiple Home Gateways on the Business and Residential Platforms.

We are investigating customers experiencing connection difficulties (errors 718/721) on multiple Home Gateways on the Residential Platform.

We apologise for any inconvenience caused, and ask you to please bear with us as we endeavour to resolve this problem as quickly as possible.

  Coffe_King 19:13 27 Aug 03

Thanks mate.

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