BT online help invite to download

  jack O'lantern 12:28 15 Jan 11
Locked

Since moving to BT infinity I have had the invite to download and install the online help facility.
Tried to do this a couple of times - with the program failing to install because the message said I need a much earlier version of IE that I have on board.
After several tries and refusals - I gave up.
But the invites still keep coming.
So- How do I stop it?

  northumbria61 12:33 17 Jan 11

Hi Jack - so is the "online help" downloaded but just won't install?

  jack O'lantern 20:08 17 Jan 11

The program came down but gets partway through installing - then tells met it needs EE3,
I havew just had a big 'clean up' with System Mechanic- So the next thing to try is to come off FireFox and gp back to IE and see what happens then-
Wont be this week though- got an ele3ctrian starting works for a house rewire - so will be off the computer for a bit.

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