BT Broadband re-install

  chino1 13:14 04 Jan 05
Locked

I have set up my PC after moving and couldn't install BT Broadband using the CD.BT sent a new disc but when I run this it tells me to un-install the previous version before continuing.My system will not allow me to uninstall the old one.BT help can't help.

  ACOLYTE 13:20 04 Jan 05

I think you need to change the phone number bit if you have moved house ,unless you kept your old number.Uninstall the modem if you can this should pretty much uninstall BT apart from the BT help this can be uninstalled on its own.As said you should only need to change the phone number,and your address cannot BT do this at there end.

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