BT Broadband - email/Lycos conflict

  JOHNNYBGOOD 17:48 24 Apr 03

I have BT Broadband and use UK2 as my ISP. I have discovered (BT tech confirmed) email must go through Lycos which poses the problem that what the recepient sees is my name and not my email address. The problem is compounded by Lycos think I am spamming and block me. Easily resolved through phone call to Lycos. 3 - questions

1) BT say problem cannot be resolved and are prepared to cancel contract and fully refunded set up costs and rental to-date. Are they correct that the problem cannot be overcome?

2) I am considering going to much lower cost, does anyone have experience and can recommend or otherwise. I can get by with instructions but tech support is important to me when there is a problem.

3) If I change Broadband supplier will I need to inform my contacts because of the Lycos issue? simply becasue I am not sure what they have stored my address or Lycos

Many thanks to anyone who replies.

  The PC Doctor 20:37 24 Apr 03

Why not stay with BT for your web connection and use a seperate E-Mail provider..

I'm with NTL but as their E-Mail system is very unreliable I use click here - they have both Web Interface and pop3 E-Mail access.

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