Hands-on: Acer Predator Triton 700 review
I'm using Windows 7 Ultimate 64 bit. There was no problem few months ago, but nearly 4 or 5 months ago I started to take BSODs. I'm using this PC as a home theater, like a bluray, dvd player. So I didn't downloaded any harmful or erring program or software (I believe so..) except media players and codecs. I also changed its RAM with my daily use PC's, but it ended up with BSOD again. I also tried to restore system to another day (to June - 6 moths earlier and I'm sure in June it was working fine) I believe it's driver error because it does not occur in safe mode. Ah and I need to add this: nothing happens if you won't enter your account, no crash, no BSOD.
There are two types of error indicated in BSOD; Stop: 0x1E and APCINDEXMISMATCH Stop: 0x1. I don't know what trigger which one, but I don't get both of them in safe mode(also in safe mode with network)
I had no sound in safe mode, so I thought it might be sound card driver problem and disabled it. After disabling and rebooting PC normally, I got BADPOOLCALLER Stop 0xc2 instead. I think it is not the graphic card's driver because it is on-board.
I don't know what to do right now. I have no clue, nothing left in my hand
Pictures od BSODs:
Unfortunately you haven't supplied enough info to make a diagnosis so download and run BlueScreenView and the program should list all your BSODs in the top pane. Double-click on the most recent one to view the details in a separate window then copy and paste the following info here for us to look at:
Bug Check String
Caused by Driver
Do the same for at least two others - but only if they show different details.
"BSOD occurs after I log into my account"
Is that your Windows user account or some other account?
Most recent one: (0x1e)
Bug Check String: KMODEEXCEPTIONNOT_HANDLED Caused by Driver: ntoskrnl.exe
Bug Check String: APCINDEXMISMATCH Caused by Driver: ntoskrnl.exe
Last different error: (0xc2)
Bug Check String: BADPOOLCALLER Caused by Driver: ntoskrnl.exe
By the way 0x1e's second parameter and 0x1's forth parameter always(I guess) changes
Thanks for the information so far but I'm still waiting for the answer to my question.
Oh sorry I didn't see that. It's windows user account. I laso tried to create another account and tried to log in with it, but received a BSOD again
Thanks for that. Your results are inconclusive so I'm unable to tell you the exact cause of those BSoDs unfortunately :(
" I also tried to restore system to another day (to June - 6 moths earlier and I'm sure in June it was working fine)"
As you've restored your PC back to a time when you know it was working fine then it's unlikely to be a malware or driver problem.
Faulty hardware could be to blame. When you say you replaced your RAM, was that all of it? If not then run the Windows 7 Memory Diagnostics tool.
A full disk check may fix things. Make sure you tick both boxes in the "Check disk options" window so that it does a thorough scan. It could easily take a few hours to complete on a large drive so you may want to leave it running overnight.
If that doesn't help then try running the Windows 7 System File Checker.
You'll obviously need to do the above tasks in Safe Mode. I appreciate that they'll take up a lot of your time so apologies in advance if they don't help. They are however standard practice in dealing with BSoDs.
It seems it was my antivirus. I guess one of its drivers was broken. I uninstalled it and didn't take BSOD again.
Thank you for your concern and help :)
Thanks for the feedback Valree.
I never suspected your anti-virus because I assumed it would be fully initialised by the time your computer reached the Welcome Screen and not after logging on.
Good to hear you fixed it :)
This thread is now locked and can not be replied to.