Broadband - won't work on one phone line

  Diodorus Siculus 17:20 21 Jan 06
Locked

A friend has just asked me to have a look at his broadband - says it works fine on the main connection in the hall way but will not work on an extension upstairs. He says the phone works fine on the upstairs extension and he has a filter there.

Any thoughts before I go to have a look tomorrow?

  Fruit Bat /\0/\ 17:28 21 Jan 06

check extension is wired correctly click here

  Diodorus Siculus 17:32 21 Jan 06

Good thought.

What about the fact that the phone works ok though?

  palinka 17:44 21 Jan 06

might also be worth checking the rest of his phone line - friend of mine had similar problems (though all his phone sockets were side by side in the hall!) Turned out his phone line passed through a tree and over time the tree branch had grown round the wire. It's a very long shot but you never know!

  howard63 17:47 21 Jan 06

the most likely thing is that the extension has the wires on terminals 2 and 5 reversed.

  driving man 17:47 21 Jan 06

This is something that happened to me:--I put in an extension cable but obviously didnt get the connections right at one end of the cable. Could dial out but not receive.I checked this out by using a Blo**dy long extension cable that had plugs on both ends ---it worked ---ergo I got it wrong when wiring up the plug ends or there was a break in yhe cable itself

  Simsy 18:03 21 Jan 06

another possibility is that the extension is taken from a filtered point, i.e. the actual cable that is extending upstairs is plugged into the phone line side of a filter.

Unlikely perhaps, but it would result in this.

Regards,

Simsy

  Diodorus Siculus 18:27 21 Jan 06

Thanks - will have a go and report back. In the meantime any suggestions still welcome.

  Diodorus Siculus 18:27 21 Jan 06

Any _further_ suggestions, I mean :-)

  Hamish 18:29 21 Jan 06

Faulty Filter

  agostini 18:42 21 Jan 06

I HAD A PROB WHEN I TRIED TO AD A NEW PRINTER WITH A PHONE CONNECTION- AND ADDED A FILTER AFTER THE FILTER THAT WAS INPLACE FOR BROADBAND??
Ago.

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