Broadband timing out

  silliw 20:56 19 Apr 04
Locked

A friend of mine has a problem losing the internet on his Telewest broadband connection aftre about 20 minutes of use. The only way to resolve it is to restart the machine.
He is running XP home on an Athlon machine with his B/B through a Motorola SB4100 modem on a Netgear NIC. It would appear that he loses his connection completely as the LAN icon in the tray disappears at the same time.

Is this a faulty network card or could it be another conflict. He is not aware of making any changes on his machine that could cause this error.

thanks in advance for any help.

  howard60 21:46 19 Apr 04

I had a problem with ntl bb when first connected which kept coming up 'network connection failed' this turned out to be a faulty nic. Once changed never more a problem.

  giggsy 22:02 19 Apr 04

I use aol broadband and had a similar problem.
Try looking in device manager, select the modem and look at properties. With mine there is a checkbox that says "Allow the pc to turn modem off to save power" (or words to that effect).
If not, I'm not sure!

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