broadband modem

  marbles 15:25 19 Feb 05

My broadband modem freezes after about 10 mins online, and i cannot surf the web. all the lights stay on on my modem, the modem will then not disconect, the only way i can get back online is to reboot and start again. is it a virus or hardware problem?.
runnning win xp pro, bt voyger 100

  FelixTCat 15:33 19 Feb 05

Can you access the setup screens of the modem? If so, disconnect and reconnect.

The problem is probably a poor line.

  Graham ® 15:37 19 Feb 05

Two things to check in Device Manager:

Find your modem (mines under Network adaptors). Action, Properties, Power Management, uncheck 'Allow comp to turn off...'

USB Root Hub, find your modem and ensure it is the only device on a hub.

  marbles 16:22 19 Feb 05

tried both of those guys but no better

  Graham ® 17:14 19 Feb 05

Are you on AOL by any chance?

This thread is now locked and can not be replied to.

Best phone camera 2016/2017: Galaxy S7 vs iPhone 7 vs Google Pixel vs HTC 10 Evo vs OnePlus 3T vs…

1995-2015: How technology has changed the world in 20 years

These are the Best Christmas Ads and Studio Projects of 2016

Super Mario Run preview | Hands-on first impressions of Super Mario Run: Mario's iPhone & iPad…