broadband installation probs

  Lardy FB 09:21 26 Dec 03
Locked

a telewest engineer came to fit broadband but could not complete installation as,he says "my computer has no network settings in dos prompt command ipconfig/all . this means absolutely nothung to me! my pc is a medion titanium and has an on board 10/100 MBit network controller so i thought it would not be a problem, any ideas would be greatly appreciated.

  VoG II 09:25 26 Dec 03

Try to replicate what the Telewest engineer did.

Is this Windows XP?

If so Start, Run, Type in

cmd

and click OK.

In the DOS window type in

IPCONFIG /ALL

and press Enter.

What does it come up with?

  Lardy FB 09:45 26 Dec 03

hi VoG, it says "ipconfig is not recognizes as an internal or external command, operable program or batch file" does this make any sense?

  Lardy FB 09:47 26 Dec 03

sorry, and i am running xp.

  VoG II 10:07 26 Dec 03

See if click here helps.

  Lardy FB 10:38 02 Jan 04

I CLICKED ON THE LINK THAT VoG POSTED BUT IT DIDN'T DESCRIBE IN DETAIL WHAT I SHOULD DO AND I COULDN'T DOWNLOAD FROM THE LINK GIVEN ON WINFORUM, ANY OTHER IDEAS PLEASE

  Jester2K 10:42 02 Jan 04

1) The file isn't there anymore so you can't download it.

2) Before typing IPCONFIG in try going to c:\windows\system32 folder first.

at the c:\ prompt type

CD C:\WINDOWS\SYSTEM32 and hit enter

now type IPCONFIG and hit enter.

  VoG II 10:43 02 Jan 04

Another download site click here

then extract to the folder as described click here

  Jester2K 10:43 02 Jan 04

Obviously replace WINDOWS with the name of your Windows folder (might be WINNT)

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