Broadband cuts out , with incoming voice call

  timoth 14:30 22 Feb 07
Locked

Anyone know what to do, please, broadband cuts out (BT) when i get an incoming telephone call, and an error message says 734 ppplink etc?

Tried BT help and they suggested unplugging and re-plugging the modem etc, ..to no avail. The reciever of calls is a cordless phone.
cheers, timoth

  Technotiger 14:33 22 Feb 07

Hi, you need to connect all your normal phone lines with a ADSL Micro-Filter on each connection point.

  Technotiger 14:35 22 Feb 07
  Technotiger 14:36 22 Feb 07
  timoth 14:39 22 Feb 07

thanks , so far, so good.
Then i suppose i go to the bt shop, etc, and buy some extra micro-filters, ie the little white boxes? cheers, timoth

  timoth 14:42 22 Feb 07

thanks for the info: re. micro adsl filters, cheers, timoth

  Technotiger 14:47 22 Feb 07

Yes, best to buy online from my second link above - that is how I got mine.

Do not go to PCW, the three that I wanted would have cost over £53 at PCW!

  Technotiger 14:48 22 Feb 07

Though of course if you have a nearby bt shop, fine.

  mobileman1953 19:09 22 Feb 07

click here

filters cheaper

  wee eddie 19:13 22 Feb 07

DECT Phones have an unenviable reputation of interfering with Broadband links, especially Wireless ones.

I would guess that this is the problem.

  Dipso 22:13 22 Feb 07

Although you can get filters much cheaper than the ones linked to, I would advise against cheap ones, especially if dealing with up to 8 Meg broadband. The filters linked to by Technotiger are one of the best available and I don't think they are too excessively priced either.

BT ones should be fine if that's easier for you however.

This thread is now locked and can not be replied to.

Huawei P10 review

1995-2015: How technology has changed the world in 20 years

An overview: What leading creative agencies are doing to improve diversity

New iPad, iPhone SE & Red iPhone 7 on sale now