Broadband AOL v Talk Talk who wins?

  beebender 20:04 05 Dec 07
Locked

I have been with AOL for 7 years paying £21.99 per month for AOL Gold. (More about this later).

I was recently contacted by my telephone provider Talk Talk to say they could give me free tel calls and Broadband for £20-49 per month as they now own AOL.

Upon trying to contact to cancel my contract AOL said we can give you 3 months free internet connection and thereafter £9.99 per month.

I provisionally accepted this and heard nothing until I phoned them and was told it's actually £9.99 per month for 6 months and thereafter £14.99 per month with a guaranteed speed of 2GB.

Today, my AOL connections have failed completely and a speed test reveals .83GB, phoning AOL has answered "trust us for 10 days we are sorting this problem out".

I live in rural Suffolk and 90 miles away my mates get 8GB - don't crack the joke about moving - what should I do?

  Dipso 20:24 05 Dec 07

I suspect that you have committed yourself to a new contract with AOL after accepting their "generous" offer, if that is the case there may be nothing you can do except wait and see if things improve.

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