BOD problem !!

  Petesilver 20:01 PM 06 Jul 12

Can any one advise, when I try to shut down, it finishes with the BOD not on screen to read any details except it says something about minidump, then it restarts (which means I can't log off)below is some details that windows says, but the laptop restarts and works with no problems.I have tried uninstalling any programs since it started but to no avail

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 2057

Additional information about the problem: BCCode: 1000007e BCP1: C0000005 BCP2: 8F242774 BCP3: 97EC9ABC BCP4: 97EC96A0 OS Version: 617601 Service Pack: 1_0 Product: 768_1

Files that help describe the problem: C:\Windows\Minidump\070612-31687-01.dmp C:\Users\Pete\AppData\Local\Temp\WER-72156-0.sysdata.xml

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SORRY but this meams nothing to me !!

  chub_tor 20:18 PM 06 Jul 12
  northumbria61 21:39 PM 06 Jul 12

BOD Minidump - Disable BIOS Memory options caching or shadowing - you may have to do it in safemode.

  northumbria61 21:48 PM 06 Jul 12

Or you could download and run MemTest from here to test the RAM installed on your computer. enter link description here

  Petesilver 22:26 PM 06 Jul 12

I have tried most of all your help but no joy, not sure how to disable bios memory option ?? also now i find I cannot get into the Bios or boot into safe mode all I can do is boot into normal windows,

  Petesilver 13:53 PM 07 Jul 12

Couldn't sort it out so have restored from my last partition backup, but thanke to all for you help ,don,t know what I would do without you, helped in soi many thanks again


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