Blueyonder Dial up Installation

  lilliebet 16:28 13 Mar 04

Hi all, my cousin's just installed blueyonder dial up but can't connect. We called the helpline to check settings, which were ok and were told the modem must be at fault. Device Manager said the modem's working properly but we took it out and reseated it anyway just in case.

It's an old PC (P2, WinMe) but I used blueyonder broadband OK with external modem. The previous owner had a yahoo connection with the internal modem so it has been OK but not used for sometime. How can we check whether the modem is working properly?

Thanks in advance for any thoughts :-)

  Diodorus Siculus 22:33 13 Mar 04

Go into to the control panel, then modem and on the properties of themodem, try diagnostics. Otherwise look in the device manager.

  silliw 23:07 13 Mar 04

Try using it to dial a telephone number such as your home or mobile to make sure that it is making a connection.

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