Blue screen

  JimmyJayUK 20:00 29 Apr 15
Locked

Just got a blue screen after turning my cimoputer on from standby. Not the first time either, new high end build too so its a tad anoying. Doesnt happen all the time though. Just here and there.

Here is the code:

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057

Additional information about the problem: BCCode: 124 BCP1: 0000000000000004 BCP2: FFFFFA800EDD5038 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 617601 Service Pack: 1_0 Product: 768_1

  Frost_WD 10:28 30 Apr 15

Hi JimmyJayUK,

That problem could be related to heat, defective hardware, memory, or even processor though it is "possible" that it is driver related (rare). Remove ALL power and reseat all cards, memory and cables. Also, providing more information would be helpful. Tell us your system components (including the brand and model), do a stress test and tell us the results, your temperatures, take a look in Windows event viewer and provide a screen shot of it at the time you have a BSOD, see if you are hitting 100% in resource manager. Also, you could do a hard drive diagnostics test with a brand specific diagnostics tool and post the SMART data here after you have done the extended test. There are other, third party tools, however, the once from the manufacturer usually provide the most accurate results as they know the firmware best. You can find such a program on your brand's website. Do a memory test. Do share if you are having any other symptoms and if you do under what circumstances.

Keep me posted,

Frost_WD

  onthelimit1 11:01 30 Apr 15

Try running the free Bluescreenview. It gives a bit more info as to the possible culprit.

  JimmyJayUK 18:47 30 Apr 15

Thanks for the response guys. Pretty sure its not, cpu ram or motherboard as ive done extensive tests with prime95 and no errors, same with the GPU. I have a feeling it might be my PSU.

Cant captuer the blue screen as it never shows, computer instantly reboots then I get the message when I have logged back in. I read somewhere about a high speed data program windows might need for an SSD? I cant find the link anymore though.

Here are my specs: MSI X99S SLI Plus Intel I7 5820k 16 Gig G-skill DDr4 @ 2400 mhz 4 x 4 gig Geforce GTX 970 Gigabyte windforce edition Crucial 500gb SSD 2TB Barracuda Drive for storage.

  Fruit Bat /\0/\ 18:55 30 Apr 15

Disable auto reboot to read the BSOD error code

  Frost_WD 12:00 01 May 15

Doing what Fruit Bat /\0/\ suggest would really be helpful :). As for the PSU it is a good assumption, they have the bad habit of going bad with no warning. Do test it on a different PC before changing it, but make sure that the Wattage is right for the machine. There are various calculator online that you can use. I would suggest double checking the test results you got with a different tool just to be on the safe side.

Keep us posted, Frost_WD

  Secret-Squirrel 12:42 01 May 15

Jimmy gave the BSoD code in his first post - it's Bug Check 0x124 with a friendly name of WHEA-UNCORRECTABLE-ERROR.

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