blue screen

  osmotherley 20:11 PM 03 May 11

My laptop has been stationary and has not been used for a few months now due to the blue screen of death. I can't even acess my homepage or anything as whenever i turn my computer on the blue screen appears, does anyone know how I can fix my Laptop? Thanks, Chloe

  woodchip 20:15 PM 03 May 11

Will it go to safe mode by tapping F5 or F8

If it will Do a System Restore to a Old Date

  osmotherley 20:19 PM 03 May 11

No, nothing is happening, thanks, Chloe

  Fruit Bat /\0/\ 20:24 PM 03 May 11

What message on the Blue screen?

Operating system?

  osmotherley 20:36 PM 03 May 11

It says on the Blue Screen......

A problem has been detected and Windows has been shut down to prevent damage to your computer,



If this is the first time you've seen this stop error screen, restart your computer. If this screen appears aga8n, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask yout hardware or software manufacyurar for any Windows updates you might need.

If prooblems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing/ If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

* STOP: 0X00000050 (OXFFFFF98001880000, 0X0000000000000000, 0XFFFFF88001C423EE, 0X0000000000000000)

* Ntfs.sys - Address FFFFF88001C423EE base at FFFFF88001C37000, DateStamp 4a5bc14f

  woodchip 20:40 PM 03 May 11

If you can get that it should boot to Safe Mode by tapping F5 as its booting,

PS it may take a bit longer than starting Windows Normal mode

  Fruit Bat /\0/\ 20:40 PM 03 May 11

Ntfs.sys missing or corrupt error message click here

  osmotherley 20:48 PM 03 May 11

My Laptop has Windows 7 on it. Also when i turn my Laptop on a black screen comes on before the blue one saying: Intel UNDI, PXE-2.1 (build 082) Copyright (C) 1997-2000 Intel Corporation

For Atheros PCIE Ethernet Controller v2.0.0.4(03/03/09)

CLIENT MAC ADDR: 00 1F 16AB 31 0E GUID: 7DFBD9A0-A4F0-11DE-BC96-CA4026A0D719


  Fruit Bat /\0/\ 20:56 PM 03 May 11

Do a start up repair

As here

Tap f8 while first booting (or F5) to get to the menu

  osmotherley 20:59 PM 03 May 11

Just tried, and nothing

  Fruit Bat /\0/\ 21:06 PM 03 May 11

Do you have a windows 7 DVD?


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