Blue screeen error at start up

  mrobbo18 11:20 22 Mar 06
Locked

Hi,

I have a Dell dimension 5100 running xp home. I have not installed any new hardware (only a programming software package about a month ago) but recently my pc has been crashing and going to the blue stop screen to begin a memory dump.

The error message is PROCESS1_INITIALIZATION FAILED

Having look this up with microsoft, they say it relates to roxio go back or a symantec application of which i have neither installed.
Does anyone have any thoughts /recommendations.

Thanks
Mark

  rawprawn 11:42 22 Mar 06

Try system file scan Start/Run/type sfc /scannow
hit enter. You will need your Dell XP disc.
Watch the space between sfc and /. I hope this helps.

  rawprawn 11:45 22 Mar 06

You could also try this "Last good configuration"
click here

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