black screen with white cursor when booting xp

  polishdrumsticks 21:25 18 Nov 09
Locked

hi,
i need some help.
i have a dell dimension 8300. when i boot up my PC i get a black screen with the mouse cursor on. I can move the cursor but nothing else comes up. this happens after the windows xp loading screen.
before this started happening i was getting a message every time i booted up saying system battery voltage low. then this problem started.
i have replaced the cmos battery and resetted my bios settings, but to no avail.
i have tried changing the order the drives boot up in, and putting the cd drive to boot first, so i can use my xp cd to do a repair install, but this didnt work either, i still just get the black screen.
Help!!

  woodchip 22:21 18 Nov 09

try tapping F5 as computer is starting this should get you into Safe Mode then Do a System Restore to old Date

  polishdrumsticks 16:50 19 Nov 09

thanks but i've already tried that. booting windows in safe mode doesnt work either. i still get a black screen, with safe mode written in white text in all 4 corners of the screen!

  Fruit Bat /\0/\ 16:59 19 Nov 09

get a black screen, with safe mode written in white text in all 4 corners of the screen!

wait and it will fully boot into windows safe mode, then do a system restore pick a restore point dated before the problem started

  woodchip 23:04 19 Nov 09

Well somethings working as you would not get that far otherwise

  woodchip 23:05 19 Nov 09

Black Screen may be the Graphics as gone. as in Safe Mode you still get some colour

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