black screen help for Asus laptop

  sirena celta 17:50 04 Feb 15
Locked

Hello

I'm new here and wondering if anyone can help me revive my laptop after the screen froze and I switched it off with the off button. Now I'm getting a black screen when it goes on. Its not completely dead, just won't go past a black screen.

Hope that makes sense.

Thanks for your help. SJ

  Fruit Bat /\0/\ 18:52 04 Feb 15

What op system?

w7 w8?

  sirena celta 12:14 05 Feb 15

Its w7

  sirena celta 13:07 05 Feb 15

Its w7

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