Jazzyboo 22:23 14 Jul 08

Hi there. I installed AVG8 but it caused problems with my emails etc. I uninstalled it and have now installed Avast which I am happy with. However, I keep getting the following message every time I switch on the PC. Any idea (in easy peasy language please) how I can get rid of it. The message is "Could not initialize AVG anti Virus. kernal interface application cannot run"

  citadel 23:08 14 Jul 08

there must be something left over after uninstall. anti virus programes put stuff all over the pc.

  woodchip 23:11 14 Jul 08

You have still got AVG in the Registry it needs clearing out

  woodchip 23:15 14 Jul 08

Do this, But no more. Go to Run and type Regedit click Enter, Go to Edit in the Menu then click find, type AVG in the box and press Enter, Delete AVG but be careful if its part of a word Make sure it is AVG. To go to next Press F3 until you reach the end of Regedit

  Jazzyboo 23:21 14 Jul 08

Thanks woodchip. In Xp run was by my start button. where is it in vista

  woodchip 23:24 14 Jul 08

Not familiar with how its done in Vista, Try typing Run in Search

  woodchip 23:25 14 Jul 08

You could also right click start button to see if the have Hid it there

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