AVG 7 / Mailwasher

  keith48 21:36 05 Dec 04

I hav allways used Mailwasher with AVG 6 free version installed, and mailwasher has allways performed no trouble. Since I have installed AVG 7 free version as advised as version 6 will shortly be discontinued, I am unable to get mail washer to work, any ideas as to the problem

  beeuuem 22:30 05 Dec 04

It is probably the mail settings in Mailwasher.
Do you get any error messages which may help in locating the problem?

  beeuuem 00:39 06 Dec 04

yes message comes up with the authentication failed for account { pop ntlworld.com } Plaintex password is no supported for this account. Doesnt mean a thing to me.

That usually means that you are not able to connect to the ntl server via AVG E-mail scanner.

In Mailwasher > Tools > Accounts check that the pop3 server is ( or 'local host')
and that the user name is 'yourusername@pop.ntlworld.com'

In AVG check the settings under E-Mail Scanner >
Properties > Server tab. The settings should be similar to 'POP3 Port:5000 Host: 'pop.ntlworld.com' - the port number could be any number starting with 5.

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