avast v5 freezes

  2020 16:46 06 Sep 10
Locked

Hi
i have installed avtas v5 and all seems well enough untill i run the any of the scans. it gets about 60% and then everything freezes and locks so i have to switch off manually. i have never been able to run a complete scan. whats the options?
many thanks in advance
2020

  birdface 16:54 06 Sep 10

Did you remove your old anti-virus using the removal tool that most company's provide.

  alB 17:01 06 Sep 10

Don't have any problem on my system, picked this info from the Avast forum...
1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
...alB

  Belatucadrus 22:38 06 Sep 10

Another thing worth a try is scheduling avast! to run a Boot-time scan.

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